Refund Policy

The information provided on this page is for general informational purposes only. Wicked Beauties Kreations (WBK) outlines this Return & Refund Policy to ensure clarity and fairness for all customers.

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While we stand behind the quality of our products, many of our items are custom-made or personalized, meaning that returns or refunds may be limited under certain conditions.

 

Please review this policy carefully before placing your order.

By purchasing from Wicked Beauties Kreations, you agree to the terms listed below regarding returns, exchanges, and refunds.

At Wicked Beauties Kreations, every product is handcrafted with care and attention to detail. Because many of our creations are customized, engraved, or made to order, we do not accept returns or offer refunds once production has begun, except in cases of damage, defects, or fulfillment errors on our part.

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Eligible Returns:

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We accept returns or exchanges only if:

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• The item arrived damaged or defective.

• You received the wrong item or design.

• The issue is reported within 7 days of delivery with photo evidence.

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Once your return request is reviewed and approved, we’ll issue a replacement or store credit.

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Non-Returnable Items:

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• Custom or personalized orders (including engraved or sublimated items)

• Digital design files

• Clearance or sale items

• Gift cards

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Refunds (if applicable):

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Refunds are processed only after the returned item (if applicable) has been received and inspected. Approved refunds are issued to your original payment method within 5–10 business days.

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If your item was marked “delivered” by the carrier but you did not receive it, please contact the shipping carrier directly to file a claim. WBK is not responsible for lost or stolen packages once marked as delivered.

Our policy covers the following essential details to keep your experience transparent:

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• Conditions under which returns or refunds are accepted

• Products that are not eligible for return (custom, clearance, digital)

• Timeframe to report issues or damages

• Replacement, refund, and store credit options

• How to contact WBK for return assistance

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If you believe your order qualifies for a return, replacement, or refund, please contact us at:

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📧 wickedbeautieskreations@gmail.com
📍 Paris, Michigan, USA

Please include your order number, photos of the product, and a brief description of the issue so we can assist you as quickly as possible.

Wicked Beauties Kreations reserves the right to amend or update this Return & Refund Policy at any time. Changes will be reflected on this page with a revised “Last Updated” date.